Module 3 and 4 were very interesting because they were hands on approach. As a team we were supposed to create a policy and program that is linked to system design. As a group of four we were tasked to create a design system for university students that will enable them have timely access to the faculty members to improve their grades. We narrowed down our system design to be for third and forth year students at University of Waterloo. Our justification was that 3rd and 4th year students need more access to faculty members because they are more likely to write a thesis paper. We reached this decision after consulting former Waterloo undergraduate students and we gathered that accessing faculty in a timely manner was an issue to scheduling issues. Faculty members were usually available through their office hours such that if one is far away from the university he or she is more unlikely to find time to meet with a professor. We discussed how accessing faculty members depends on the size of the university. One of our team members cited how for her meeting with faculty members was not an issue since her university was so small that professors are most likely to know everybody by name. for me as a former student of York University we had a communication site called Moodle whereby students would chat on their own about the subject issues. The course director is also able to address question through this site and everyone could access the course director’s responses. However, if you happen to have personal issues you need to discuss with the professor you would have to conduct him or her during office hours. As a result, we suggest we create an App that would enable 3rd and 4th year students to see availability of different faculty members who are free to help with issues that might arise. Time availability will be updated by department administration, for example, the political science department would be responsible for updating the app with professors of that department’s availability. Student will book to meet with any professor who is available to help, and they will use their waterloo cards to access the lounge designed for this.
After these modules i realise how complicated design thinkiing and system design can be in creating a policy in a digital era. This is because a lot of issues need to be taken into consideration when designing this. this includes but not limited to human centred, inclusiveness and democratic. we will begin by making a prototype for the department of social sciences using iterations for us to come up with the best product suitable for our users. this is important as a future public servant its is important to use iteration when making a prototype of a product so that you check usability at each stage.