Anna's thoughts

An introduction to government digitization was of great interest to me because I  learnt new ideas on digital government. As a woman from a “developing” country Zimbabwe I used to think that my home country is still far behind in terms of digitization. But after module 1 I realized that Zimbabwe its not that far behind considering that “developed” countries like UK adopted digital government just recently in 2011 as cited by Eaves, (2018). This means to say that other “developed” countries like Canada adopted digital governance later. However, this is not an excuse for a “developing” country because other developing” countries like Estonia are far ahead some “developed” countries with government digitization. It has been cited during the lecture that one can even apply for citizenship online. I also learnt how government digitization in Canada fell short to that of the private sector. This can be attributed to security issues which makes government processes to delay. To the contrary, one might argue that government has a laisse faire attitude towards serving the public since the government has no competition. Copeland gave a convincing argument that can compliment effective leadership and management which calls for a transformational leader who can transform an organization or public sector unit for the better. He ascertains that organizations need to change the way they do business for technology to work. He prefers an organization to have operational excellence and basic technology rather than the other way around. This is also supported by Eaves when he cites that digital units can be useful tools in bringing about agility and user-friendly designs (2018). All this can be useful during my coop as it can help transform the public sector in a positive way. This will enable efficient provision of public services.